Frequently Asked Questions
Answers to common questions about our services, processes, and engagement approach.
General
What services does Genius Technology provide?+
Genius Technology provides end-to-end IT services including web development, mobile app development, cloud solutions, digital marketing, SEO services, software consulting, and long-term maintenance and support.
Where is Genius Technology located?+
Our headquarters is located in Vadodara, Gujarat, India. We also work with clients remotely across India.
Do you work with startups or enterprises?+
We work with startups, growing businesses, and enterprise clients. Our solutions are designed to scale as your business grows.
Project & Process
How do you start a new project?+
Every project starts with requirement analysis and technical consultation to understand business goals, scope, and constraints before proposing a solution.
Do you follow an agile development process?+
Yes. We primarily follow agile and iterative development methodologies to ensure flexibility, transparency, and continuous improvement.
How long does a typical project take?+
Project timelines vary depending on scope and complexity. Smaller projects may take a few weeks, while larger systems may take several months.
Will I receive regular progress updates?+
Yes. We maintain transparent communication and provide regular updates through meetings, reports, or project management tools.
Technology & Quality
Which technologies do you work with?+
We work with modern technologies including React, Next.js, Node.js, cloud platforms, DevOps tools, and scalable backend architectures.
How do you ensure code quality?+
We follow best practices including code reviews, testing, performance optimisation, and security checks before deployment.
Do you provide documentation?+
Yes. We provide technical documentation to ensure maintainability and smooth handover.
Support & Maintenance
Do you offer post-launch support?+
Yes. We provide ongoing maintenance, monitoring, updates, and optimisation services after project delivery.
Can you work on an existing system?+
Yes. We can audit, improve, optimise, or extend existing systems built by other vendors.
How do you handle bug fixes?+
Bug fixes are handled based on priority and severity, with clear turnaround timelines.
Engagement & Pricing
Do you offer fixed-price or hourly engagement models?+
We offer flexible engagement models including fixed-price, time-based, and long-term partnerships based on project needs.
Is my project idea confidential?+
Yes. We treat all project discussions and shared information as confidential.
How do I get started?+
You can contact us through the contact form on our website, and our team will reach out to discuss your requirements.